I am unable to log in to the new site with my existing login and password:
Your login information from the old site may not be the same for this new one. On the home page of the new website, click the link titled "Login Request Form" and answer a few brief questions. A new login and password should be e-mailed to you within 1-2 working days.
I edited my club page on the old website, but am not certain how to do so on the new site:
This document should help you edit club pages on the new site.
I am having difficulty posting classified ads on the new site:
Please consult this document for help with posting classified ads on the new site.
How do I change my password and/or login name?
Please consult this document for help with changing your login and password information.
I am attempting to request a login, but the system tells me that I am missing information, despite having filled out every space on the request form:
This problem can happen with older versions of some web browsers. Ensure that you have upgraded to the latest version of your web browsing software.
On the old website, my contact information was viewable to other members. Why is it hidden on the new site?
When transitioning member information from the old site to the new, the transfer settings would not allow us to copy all security settings individually. Thus, contact information for all members had to be set to either public or private by default. To err on the side of caution, (for purposes of member security, spam protection, etc.) we have set all members' information to "private." However, if you wish your information to be viewable to other members, you may edit your settings by following the instructions in this document.
How do I ensure that I receive a copy of the Pines Times (or other mailer)?
Please consult this document for help with managing your mailer subscriptions.
How do I make a Tennis reservation?
Please consult this document for help with making and cancelling Tennis reservations.
Have a question? Click here to ask a website administrator.