Channel 7 Help
Is your concern about Marketplace Ads?

Contact Administration in the Clubhouse.


Want to watch Channel 7 News on Dish Network, DirecTV or another cable system?

Suddenlink provides LOP with Ch.7 as a public service; the other systems do not. It would be cost prohibitive for LOP to purchase channels or timeslots on these other systems.


Internet video starts/stops and is jerky

 

  1. On the Channel 7 News page, press the Pause || button at the lower left of the player window.
  2. Allow the show to buffer; a white line at the bottom of the player window will show you the progress.
    There's no need to sit and wait - go walk the dog, have dinner, run errands, etc. - just let your computer run.
  3. After the show is buffered, click the Play button to view.
  4. Other helpful hints:
    • Don't watch the show during periods of high Internet traffic, e.g., 6-8pm.
    • Don't watch when someone in the household is downloading videos, movies or music.
    • Don't watch when someone in the household is playing Internet computer games.

No player window displays or it is black with no Play button

 

  1. Click in whitespace on the Channel 7 News page.
  2. Press and hold the CTRL key, then press the F5 key.
    The screen will refresh after a short pause; please be patient.
  3. If you get a message about ActiveX being blocked, click the Allow button.
  4. If this does not fix the problem, repeat the steps above.
  5. If repeating the steps does not fix the problem, repeat them again. Yes, this might do the trick!
  6. It still isn't working, re-boot your computer.
  7. If re-boot doesn't fix it, try Steps 1-5 again.
  8. If all else fails, call Mike Callahan at 530-268-1141 ext. 3200 for personal assistance.
 
 

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